Avanti 3025 telephone set 73
ADVANCED IMAGEN
SUBSCRIBER FEATURES
This section contains a description of a number of more
advanced mailbox features. If you prefer, each of these
features can also be pro
rammed for you by your system
administrator, on the dedicated IMAGEN Personal Com-
puter.
AUTOMATIC COPYING OF UNHEARD MESSAGES
If a number of employees in your or
anization handle the
same type of calls,
IMAGEN
can see to it that they receive
each other's messa
es as well. In this way, an important
messa
e left for an absent employee that may otherwise
o unattended, can be automatically passed on to another
collea
ue for handlin
. This
IMAGEN
feature is called
Automatic Copyin
of Unheard Messa
es
For instance, if you deal with ur
ent matters, you may want
messa
es that have been in your mailbox for more than 15
minutes automatically copied into one of your collea
ues'
mailbox. On the other hand, someone who deals with less
ur
ent matters may prefer not to have their messa
es cop-
ied unless they have been in their mailbox for over a day.
Once you have pro
rammed this feature,
IMAGEN
checks
your mailbox at re
ular intervals. If you have not listened to
a new messa
e within the amount of time you specified,
that messa
e is copied into the desi
nated automatic-copy
mailbox. All subsequent new messa
es are copied into the
automatic-copy mailbox, until you enter your own mailbox
and listen to your messa
es.
UserGuide.book Page 73 Thursday, August 5, 1999 3:40 PM
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